UPDATE NOTICE – 4/5/12:
GOOD NEWS! The update to the Light It app has been submitted to Apple! From what we could see during the testing phase, it looks like all known issues with Downloads and subscriptions should be fixed.
Push Notifications: The addition of push notifications through Newsstand looks to be the key to the fix. One Note about Push Notifications: You may want to adjust your push notification settings on your iPad. If your settings allow for immediate download via the notification, you may experience a slow down due to thousands of apps downloading at once. The file size increase is not too much bigger since we already had high-rez photos to begin with but we won’t be certain if a slow down could occur until the next issue comes out at the end of the month. If you have experienced slow downloads in the past, your push notification setting is something you may want to consider changing.
Account Button: The next update will contain a more streamlined, easier-to-use version of the account button within the app. This will allow you to sync up to 5 iPads (no iPhones) and it will allow you to go in and make changes such as removing a device or correcting an email.
Now that the app is in Apple’s hands it’s just a matter of waiting through the approval process.
Once again, we would not have been able to pinpoint and correct this error that affected roughly 1% of all installs if it weren’t for our users’ patience and willingness to help us troubleshoot each report. Thank you!
Q: Is Light It available for Android tablets?
A: There is a possibility that Light It will be available for the Android tablet market but that programming is not available yet. The earliest that would be available is 2012.
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Q: What about iPhone, iPod or Android phones?
A: There are no plans for making Light It available on the iPhone, iPod or
Android phone. The interface is too small to accommodate the Light It reading experience.
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Q: What about as a Mac app or on Zinio or as a PDF?
A: Light It is a tablet app. Its programming and interface is designed for tactile response. Light it was specifically designed to accommodate “pinch and zoom” photographs and swipe page navigation with a “smart read” feature – all of which cannot be recreated in a PDF.
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Q: How do I get the Light It app?
A: On your iPad, go to the main screen, look for the App Store app and tap on it to open it. Inside the App Store, go to Categories. In the upper right corner, enter “Light It Digital Magazine” in the search field, and hit “Search” on the keyboard. The Light It app should be on the first screen, if not, scroll through the screens to locate it. When you found it, tap on the FREE button, which will turn into INSTALL APP. Tap on the button again to download and install the Light It app.
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Q: How much does each issue cost? Is there a subscription?
A: As of now, there is no subscription required and the first issue is free. All subsequent issues will be available at $2.99 apiece. Subscriptions may be available in the future but for now, you can buy any issue/back issue you like. The app itself is your “Magazine Rack” so future issues will appear there.
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Q: How will I know if I want to buy an issue? Will there be a preview??
A: A table of contents preview will be made available for all future issues so you can see the contents before making a purchasing decision.
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Q: How can I read an issue of Light It?
A: The Light It app is a newsstand app, which means that you can download consecutive issues and read them, using the Light It app. To read the latest issue, tap on the cover. To find a particular issue tap on “Issues” at the top of the screen and in the library you find all issues of Light it you have downloaded. To read an issue, just tap on it.
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Q: I lost my place when I closed the app. Is there a bookmarking function or do I have to scroll through the whole issue?
A: No bookmarking or highlighting functions exist yet but you can navigate to any place in the magazine from the Table of Contents (just tap on the title of the article) or by scrolling through the thumbnails via the nav bar at the bottom.
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Q: How can I delete older issues of Light It to free up storage space on my iPad?
A: On the home screen of Light It, tap on “Issues” at the top of the screen.
In the library, tap on “Memory.” The pop-up screen, “Memory management” shows you how much space is used by the Light It app and the issues you have downloaded.
To delete an issue, swipe the list entry of the issue you want to delete to the left.
A “Delete” button appears, simply push it to delete the issue.
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Q: Will I lose the issues of Light It that I’ve purchased if I delete them from my iPad?
A: No. You can still see every issue of Light It (purchased and unpurchased) in the magazine rack or “library” portion of your app and can re-download any issue you’ve already purchased at any time.
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Q: How do I get a back issue of Light It?
A: Simply download it from your app.
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Q: How will I know when a new issue of Light It is available?
A: You will receive a push notification. We will also notify readers via the Light It Facebook page http://www.facebook.com/LightIt and Twitter account. http://twitter.com/#!/lightitmag
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Q: What if I update to a new device and want to re-download an issue?
A: This app works like any other app. Once you download it, it’s yours. You’ll find it where all your downloaded apps are even if you’ve removed it from your device.
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Q: Why are there so many ads?
A: Actually, there aren’t. The average American magazine contains 60% content and 40% advertising. Light It magazine contains 75% content and 25% advertising.
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Q: How do I close an issue of Light It?
A: Tap on the top of the screen. A navigation bar shows up. Tap “close” to go back to the library.
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Q: How do I go from page to page?
A: Swipe the page to the left to move one page forward, or swipe the page to the right to move one page back.
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Q: Can I browse through Light It?
A: Tap on the bottom of the screen. A navigation bar shows up. Tap and hold on the slider area, thumbnails of pages show up.
By moving the slider to the left or to the right you can navigate through the thumbnails of all pages. To directly go to a page, release your finger from the slider when you see the page you want to go to.
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Q: Can I directly jump to an article or page?
A: Use the slider at the bottom of the page, or, within the table of contents, tap on an article headline or on an image and it will take you directly to that page.
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Q: Can I view images full screen?
A: Double-tap on an image. To go back to the page view, tap on the image once.
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Q: Can I zoom into an image to view it in greater detail?
A: Some images may be available in a higher resolution than just page size. After you double-tap on an image, it may take a second for the image to load completely.
Now you can zoom in and out of the image (using the “pinch” gesture) and move the image around. To go back to the page, double-tap on the image again.
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Q: How do I zoom into a page or image?
A: To zoom in on an image, use the “pinch” gesture. Place your thumb and index finger, pinched together, on the screen, and spread them apart.
To zoom out, place your thumb and index finger, spread apart, on the screen, and pinch them together. To zoom into text, double-tap on the text and use Guided Reading.
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Q: What is Guided Reading?
A: Guided Reading is the most convenient way of reading text. It mimics turning pages in a physical magazine and lets you focus on the text, without interrupting your reading flow.
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Q: How does Guided Reading work?
A: Anywhere in the magazine, double-tap on the text you want to read.
At the bottom of the page some controls show up, and images and other page property may be faded. Using use the “pinch” gesture, or the magnifying glasses, set the zoom to a convenient level. The “arrow in a circle” control takes you to the beginning of the article, regardless where in the article you entered Guided Reading.
The right arrow moves forward in the article, the back arrow allows you to go back. The set zoom level will always be kept, but you also can change it any time. If you want to leave Guided Reading mode, tap on the “cross in a circle” control.
Should you unintentionally swipe the page while in Guided Reading mode, a little flag will show in the controls. Tap the flag, and Guided reading gets you back to where you left the article.
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Q: What happens if I tap on an advertisement?
A: Tapping on an ad brings up a full-screen landing page on the advertiser’s Website (you must be connected to a wireless (wi-fi) network or a cellular network). Inside the pop-up window you can navigate through the advertiser’s Website the same way you would in a regular browser. To go back to into the Light It issue you are reading, tap on the “Close” button in the upper left corner.
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